Shipping & Returns

FREE Shipping on 4+ DVDs.
If your order 4 DVD titles of any price, you will receive free shipping. Tyipcally we charge around $6 for flat rate USPS shipments, if you order 4+ your shipping will be FREE!

Shipping Policy:
We ship out every order within 72 business hours (except holidays and weekends). We make every attempt to manage stock, if we are out of something in error before shipping, we will refund the order and notify you when the title is back in stock for future purchasing.

Shipment Tracking:
We will ship your order by USPS, UPS, or FedEx. When we ship we will provide you with a tracking or delivery confirmation number at the time we ship your package.

Returns, Exchanges & Refunds Policy:
Every DVD we sell is backed by our money back guarantee. If you are not completely satisfied with your purchase, simply contact us to let us know you will be making a return before shipping the DVD(s) back to us within 14 days of the date the item was shipped to you for an exchange of equal or lesser value. If you exchange your product for a more expensive item, you will need to paypal the difference in price and shipping and handling.

Melonson LLC offers an exchange for the full purchase amount (including applicable sales tax but excluding shipping and handling fees) if the item is returned within 14 days of the date we ship the item to you. Shipping and handling will only be refunded if the charge is the result of our error. For items labeled "Special" or "As-Is" at the time of purchase, no refund or exchange will be made except to replace defective merchandise.

Returning Your Purchase
Contact us before sending your return. Send your return as "signature required". Returns must be accompanied by a copy of the packing slip. Refunds and exchanges are typically processed within 2 weeks of receipt. Unless otherwise noted on the original packing slip, all returns should be sent to:

Melonson – Product Returns 
3141 E. Greenlee Rd.
Tucson, AZ 85716

If you have a question about returns, please call 520-301-8719 between the hours of 9:00 AM - 5:00 PM PST Monday through Friday for assistance.

Refunds
Refunds will be made in the original form of payment only to the original purchaser.

We can only process refunds and exchanges for items that were purchased directly from this Melonson LLC/MelonsonAdult.com web site. Purchases made from any other retail stores, mail order catalog or other web sites must be returned to original merchant and are subject to that merchant's policies.

Restricted Shipping:
We cannot and will not ship to the following locations. We will refund and cancel your oder if your shipping address contains:

States: Alabama, Arkansas, Oklahoma, Utah, Kentucky, Florida, Mississippi, Montana, or North Carolina
Cities: Texas: Austin, Dallas, San Antonio, Waco, Indiana: Indianapolis, Ohio: Cincinati, Tennessee: Memphis
Zip Codes: Texas 76035 thru 76199 Lousiana 71001,71227,71234,71235,71241,71245,71270,71272,71273 and 71275 New York (Postal code 14200 thru 14299) Pennsylvania (Postal code 17000 thru 17199) Virginia (Postal code 23300 thru 23399)
Countries: Baherin, Barbados, China, Germany, Greece, Indonesia, Ireland, Japan, Mexico, Singapore, South Korea, Thailand, Taiwan, Turkey, Venezuela